Shipping policy

ORDER PROCESSING:
Please allow 2 days to process your order. Expect an email within 2 days to let you
know your order is on the way!

FREE SHIPPING
Orders are generally shipped within 2 days using Australia Post,  delivery standard is 2 - 8 days. Free shipping applies to orders shipping to anywhere in Australia. 

EXPRESS SHIPPING
Orders are generally shipped within 1 day using Australia Post's express post, delivery standard is 1 - 4 days. Flat rate shipping fee of AUD$5 for 1 bottle and AUD$10 for 2 or more bottles applies to orders shipping to anywhere in Australia. 

DOMESTIC SHIPPING RATES:
We offer free shipping to anywhere in Australia.

Shipping option	Estimated delivery time	Price
STANDARD	2 to 8 business days	FREE
EXPRESS (1 bottle)	1 to 4 business days	AUD$5
EXPRESS (2 or more bottles)	1 to 4 business days	AUD$10

 

INTERNATIONAL SHIPPING RATES:

We offer international shipping to the anywhere in the world.

 

Shipping option	Estimated delivery time	Price
NEW ZEALAND	6 to 27 business days	FREE
INTERNATIONAL (1 bottle)	6 to 27 business days	FREE
INTERNATIONAL (2 or more bottles)	6 to 27 business days	FREE

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Hydro Invigorate is not responsible for these charges if they are applied and are your responsibility as the customer.

REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 30 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at hello@hydroinvigorate.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at hello@hydroinvigorate.com.